Brat Haus Online Store Ordering Information
Standard Orders: You can order any combination of large and medium sausages and accompanying items from our product range. We will pick your order and seal it in a cryovac bag ready to be collected. Once we have picked your order you will be sent an email advising it has been fulfilled and is waiting at our warehouse to be collected. (Most orders are ready for collection within 24 hours of placing it).
Large Orders: For orders over 200 sausages you will need to place your order at least 7 days in advance. Because this is a fresh product we need this amount of notice to prevent stock shortages.
Payment: All goods need to be ordered and paid for in advance via our secure credit card facility on our Online Store. Although our checkout page has the option of a 7 day account payment, this is only available if you have made a prior arrangement with us. If you select the 7 day account payment option without prior arrangement we will contact you to advise we are unable to fulfill your order until payment has been received. If you would like to apply for a credit arrangement please contact us at the email address below.
Delivery: Due to the risks associated with transporting fresh produce through third parties Brat Haus online doesn’t currently offer home delivery. Our warehouse at 47 Balaclava Street Woolloongabba is open from 8am to 4pm Monday to Friday. If you are unable to collect your order within these hours we would recommend you use a refrigerated courier of your own choosing to have them delivered to your desired location.
If you have any questions at all about our service please email us at email@example.com
Call our warehouse on (07) 3191 2686 – if the phone is unattended please leave us a message and we will return your call as soon as possible.